At Euroflorist, we strive to provide you with flowers that last and bring joy for at least 7 days. In this article, we'll address any concerns you may have if your bouquet did not meet the 7-day Freshness Guarantee. We encourage you to reach out to us for assistance, and we'll be happy to help.
Flowers Delivered in Bud:
We take special care in delivering some of our flowers in bud form. This means that the flowers have not fully bloomed yet when they arrive. Don't worry if the bouquet looks different initially compared to the website photo. Giving the stems a trim and providing them with water will help them perk up within a few days. We send our flowers in bud form as it helps protect them during transit and ensures a longer lifespan in your home. Learn more about Flowers Delivered in bud here
Care Instructions: How do I care for my bouquet:
To maximise the lifespan of your flowers, it's important to follow our care instructions. These guidelines can be found here. By following these recommendations, you provide the optimal conditions for your flowers to flourish and maintain their beauty.
Contact our customer service team:
If your bouquet did not meet the 7-day Freshness Guarantee, even after following our care instructions and allowing the flowers to bloom, please reach out to our customer service team for assistance. Your satisfaction is our priority, and we'll work diligently to address any concerns you may have.
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